Improved Quality
- Repeatable, consistent outcomes.
- Higher quality deliverables with greater insights and transparency.
- Predictable compliance with regulatory requirements and internal policies.
Tech-Enabled Solutions
As your efficiency and effectiveness partner, Treliant delivers data-driven, technology-enabled outsourced managed solutions and consulting services to our clients.
When combined with our deep consulting and co-sourcing expertise, our data and technology enablers, including workflow optimization, process automation, data analytics, and AI, deliver a high return on investment and reduced execution times and cost, with both high quality and increased scalability.
Our differentiated, fit-for-purpose data and technology capabilities are wrapped around, and embedded in our services and solutions – augmenting, not replacing, your existing processes and platforms, making it easy to partner with Treliant.
Key client outcomes include:
Reduced Execution Time
- Elimination of duplicate and ineffective process steps.
- Automation of repetitive, potentially lesser-value tasks.
- Process optimization to reduce handoffs and workarounds.
Increased Scalability, Reduced Cost
- Our technology enablement provides capacity to handle increased volumes without adding substantial additional staff or cost, often with lower overall costs.
- On demand, technology enabled resources to handle peak volumes and overflow.
- Ability to leverage our technology enabled resource model, enabling the redeployment of skilled internal resources to higher value tasks.
Advisory Services
Leveraging unique data sets and technology accelerators, wrapped around and utilized by our deep subject matter experts, we provide tailored approaches to assess, remediate, design, and implement programs that meet regulatory requirements and business objectives.
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Staff Augmentation
Our team of skilled, pre-vetted professionals is ready to be deployed quickly and operate efficiently to support your short- and long-term needs. We also offer a hybrid model, embedding our project managers around the resources to co-source the work – driving joint accountability and enhanced outcomes.
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Managed Services
From our network of onshore, offshore, and near shore solution delivery centers, we combine skilled talent, unique data sets, and scalable technology to operate core elements of client programs, fully managed by us, but partnered with you, achieving best-in-class outcomes with overall cost efficiency.
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Use Cases that Showcase Our Work—Not Our Limits
Regulatory Compliance
We use software with customized vendor tools to automate manual work while improving the quality of deliverables.
- Our proprietary, AI-driven tool can be configured for other forms of language-based sentiment analysis, including customer call center recordings and public feedback forums, as well as your website or email traffic from customers.
- Back-testing has shown an 80% decrease in time taken with no loss in quality vs. human classification.
- Our specialists can clean your data, remove all Personally Identifiable Information (PII), run the data through our tool, validate the results, and present our findings in a report.
- Our specialists can deliver trend analysis to highlight changes in customer satisfaction over time, broken out by product, geography, or other categories.
- We combine deep regulatory compliance and operational expertise with leading-edge process mining and data analytics platforms to continuously monitor and improve the effectiveness of our clients’ critical business processes and operations.
- We help clients identify key business areas and processes to monitor and establish key risk and performance indicators and other triggers to increase the automation of current monitoring, while also providing complete coverage.
- Business areas include deposit and lending originations, payment processing and fulfillment, customer servicing and complaints, disputes, and fraud.
- We use statistical software to perform redlining and geographical analyses to help our clients understand their lending performance, patterns, and peer institution comparisons.
- We also perform software-assisted file reviews for comparative analysis of lending outcomes for minority and non-minority borrowers, as well as for other forms of lending, servicing, and Community Reinvestment Act analysis.
- Our advanced test case management tool accelerates test design and execution.
- Pre-built test packs cut startup time and deliver value faster.
Financial Crimes and Fraud
We supplement your existing platform with tools to enhance effectiveness and efficiency.
- Our investigators enhance their searches of public data by scraping results using a custom AI tool which then synthesizes results from the dozens of sources searched.
- Our AI-powered drafting tool speeds up customer Requests for Information.
- We have a bespoke tool which pulls data from any defined set of systems and other data sources to provide a detailed view of a customer and their activity, prompting the investigator to decide whether a specific transaction requires further analysis.
- We offer AI-assisted narrative construction, standardizing alert details and reducing time taken.
- Our software automatically ingests and analyzes transaction history locked inside “long form” documentation such as PDF confirmations (or even scans of source documentation).
- Data elements are extracted and presented in a structured format for analysis and review in Excel or more advanced Business Intelligence tools.
- Workflow and API integrations help to manage the process efficiently.
- We use an industry-leading Financial Crime Technology platform to support end-to-end Know Your Customer/Client Lifecycle Management and Anti-Money Laundering, wrapped with integrated case management.
- This platform is supplemented with bespoke tools for public data searches, customer profiling, and AI-enhanced narrative drafting.
Co-sourced Managed Services
Our custom, extensible toolset provides intelligent assistance to our teams for a range of common tasks.
- Our bespoke tool provides enhanced client information, pulling data from a range of client systems to provide a 360-degree view of the customer, aiding the investigator in deciding whether activity is abnormal.
- Another feature provides AI-assisted narrative construction from disparate data points to standardize alert details as well as reduce the time taken compiling these documents for the client.
- We provide our investigators with a capability to speed up public searches by scraping results and using a custom AI tool to synthesize the data from the dozens of sources searched.
- We have an AI-powered aid to draft customer Requests for Information.
- Our proprietary, AI-driven tool helps you identify potential regulatory violations such as UDAAP, Reg E, and Reg Z. It can be fully customized to meet your specific requirements.
- This allows us to provide this capability as an economic, fixed-price Managed Service for periodic review, to ensure you are alerted to problems before they become systemic issues.
Capital Markets
We use tailored software to manage regulatory change and support regulatory compliance across capital markets.
- We use software to automatically ingest and analyze your contract repository.
- Key terms can be highlighted to pinpoint legal risk or regulatory changes required.
- Material data elements can be pulled into a structured format for portfolio-wide analysis and reporting.
- We have tools to deliver or refine your legal playbook and clause library.
- This ‘golden source’ contract documentation library is tailored to your business to speed up negotiation of standard contracts (ISDA, GMSLA, GMRA, etc.).
- We deploy a leading-edge tool to ingest and monitor high-frequency data for live alerting to potential suspicious trading activity across any market.
Our Solutions
Regulatory Compliance and Operations
Regulatory Compliance and Operations
Our former regulators, CCOs, and bankers help our clients meet ongoing compliance obligations and adapt as requirements change
Financial Crimes and Fraud
Financial Crimes and Fraud
We blend a regulator’s perspective with global, practitioner-based expertise across KYC, BSA/AML, Sanctions, and Fraud
Capital Markets
Capital Markets
We combine global banking and regulatory expertise with innovative data solutions and skilled specialists to deliver regulatory and business change programs
Risk Management
Risk Management
Our expert team of former CROs and practitioners help identify, understand, mitigate, and communicate your current and emerging risks
Credit
Credit
Our credit programs are implemented by experienced senior lenders from domestic and foreign financial institutions, community banks, and commercial finance firms
Managed Services
Managed Services
We deliver quality outcomes, operational efficiencies, and cost savings by deploying skilled people, best-in-class process, and scalable technology from our global Solution Delivery Centers
Data and Analytics
Data and Analytics
We fuse data and technology skill with deep domain expertise to power regulatory compliance, drive business insight, and reduce cost
Mortgage
Mortgage
Our team combines industry best practices with deep domain knowledge and subject matter expertise to meet regulatory expectations and improve efficiency