Cards and Payments Products and Services
Our experts know the unique laws, rules, and regulations that are applicable to companies engaged in payment related activities. We have assessed, remediated, implemented, and supported engagements across the payments landscape
The world of payments is rapidly evolving with new firms entering daily. Whether you’re a traditional card company, an embedded payments platform, or an instant payments network, our team is familiar with the operational and regulatory requirements. We help our clients strategize, assess, remediate, and implement compliance and operational frameworks that meet the needs of both your business and your customers.
- Support new card program builds
- Assess, remediate, implement, and support regulatory requirements for developing a card program
- Evaluate complex card features relative to consumer compliance protection requirements
- Inventory and map platform requirements (functionality and oversight)
- Inventory and map servicing requirements (call center, collections, fraud, underwriting, authorizations, statements, disputes, etc.)
- Develop issue management framework and support remediation to closure
- Evaluate and monitor third-party partnerships (fintech working with a financial institution or financial institution working with a fintech)
- Perform risk assessments
- Assist with exam management and support pre, during, and post-exam
- Inventory and map operational and regulatory requirements
- Assist with key process development and control design for card management program
- Assist with review and remediation of servicing issues (e.g., dispute resolution)
- Support development of card features consistent with regulatory and operational risk requirements
- Ensure compliance with payroll / gov’t benefits / etc., cards requirements and program expectations
- Inventory, map, and execute servicing requirements (e.g., statements, card reissuance, disputes, etc.)
- Build and execute issue management and remediation support
- Provide compliance and operational support from the issuing and servicer perspective
- Establish program to oversee platform and functionality
- Design and conduct risk assessments
- Provide exam management support pre, during, and post-exam
- Develop rules inventory, map to key controls, and design controls that meet regulatory and operational expectations
- Support process design and testing
- Establish compliance management system framework
- Conduct operational risk assessment
- Conduct operational risk assessment
- Develop fraud deterrence and investigation framework, recommend vendor/internally developed preventive and detective controls
- Support process design and control testing
- Establish complaint management program and process for evaluation and closure of complaints
- Build rules inventory and support mapping of rules inventory to controls
- Assist with process design and testing
- Establish compliance management system
Ready to Talk?
We work with you to understand your needs, so we can tailor our approach to your engagement. Learn more when you connect with our team.
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